Reno, NV — Enconnex is proud to announce that the company recently added Enconnex China Operations to its ISO 9001:2015 certification through TRNA (TÜV Rheinland of North America, Inc.). 

“The Enconnex focus on quality as demonstrated by our high customer satisfaction, continual improvement, total quality management, and endless innovation is the true core of our business. This is validated by certification to ISO 9001:2015 through TUV Rheinland. The addition to our certificate of the engineering and operations teams in China shows the cohesion with those same teams in the US, providing a better result for our customers,” said Robert Faulkner, VP of Operations and Engineering. 

With over one million certificates issued to organizations and companies across 170 countries since its establishment in 1987, ISO 9001 is the world’s most recognized and adopted quality management system (QMS) certification. The certification process required months of meticulous research, planning, and documentation, resulting in a company better equipped to serve internal and external customers efficiently.

ISO 9001 sets the criteria for and examines a company’s quality management system (QMS). A QMS is a collection of documentation that defines the internal processes and rules that a company uses to create and deliver quality products and services to its customers (both internal and external). To become ISO 9001:2015 compliant, Enconnex underwent an extensive company-wide audit that included quality management system development, a management system documentation review, pre-audit, initial assessment, and clearance of non-conformances.

Throughout the certification process, Enconnex successfully demonstrated a well-documented, thoughtful, and complete QMS that illustrates the company’s ability to consistently provide products and services that meet customer and regulatory requirements. In addition, the QMS displayed the company’s commitment to continual process improvement.

Enconnex’s decision to work toward ISO:9001:2015 accreditation speaks to the company’s commitment to continually improving products and services. The company’s “Born to Innovate” motto is bolstered by a certified commitment to customer satisfaction.